An alternative to straight exchange, or return-to-store programs, redirecting customers to repair depots for product repairs can help to reduce overall return rates and minimize the costs associated with the reverse flow of goods, particularly for higher value items.

Osirus has an extensive repair depot network across Canada and partner networks in the United States, which are capable of handling both in and out-of-warranty repairs for your product. Our authorized repair depot facilities are staffed by certified technicians with capabilities for servicing a wide variety of products including, lawn and garden equipment, power tools, pressure washers, small appliances, gas engines and electric motors.

Our certified technicians are skilled at quickly diagnosing and repairing products.
They are also trained to spot instances of product abuse and strictly enforce manufacturer warranty policies.